Skills & Competencies for Warehouse Manager

Warehouse Manager job profile

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JOB SUMMARY for Warehouse Manager

Manages warehouse operations and processes.

JOB RESPONSIBILITIES for Warehouse Manager

Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Optimizes efficient layouts, workflows, and utilization of warehouse space. Monitors the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety polices and procedures.

Warehouse Manager SALARY RANGE

BASE 50%
$95,760
TOTAL 50%
$101,810
Job Level
M02
Job Code
MM18000044
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Warehouse Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Warehouse Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for Warehouse Manager

1 Job Family Competencies – Safety Management
Proficiency Level -3
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Discusses different types of hazards and risks in a work environment.
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Level 2 Behaviors
(Light Experience)
Follows safety protocols to ensure work complies with regulatory guidelines and requirements.
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Level 3 Behaviors
(Moderate Experience)
Performs hazard assessments to identify and prevent harm at the workplace and to employees.
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Level 4 Behaviors
(Extensive Experience)
Integrates safety practices in our business operations to minimize workplace injuries and accidents.
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Level 5 Behaviors
(Mastery)
Generates innovative strategies and techniques to streamline our current hazard identification processes.
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2 Job Family Competencies – Enterprise Resource Planning (ERP)
Proficiency Level -3
Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Describes the process of enterprise resource planning in managing daily business processes.
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Level 2 Behaviors
(Light Experience)
Identifies operational issues associated with the transition to the ERP Cloud system.
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Level 3 Behaviors
(Moderate Experience)
Leverages ERP workflow technology to automate business processes.
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Level 4 Behaviors
(Extensive Experience)
Monitors daily reporting of ERP across multiple channels to improve overall data compliance and reliability.
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Level 5 Behaviors
(Mastery)
Designs workflow and configurations to facilitate the integration of ERP systems with other applications.
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3 Warehouse Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Manager
Proficiency Level - 4
5 Competency for - Warehouse Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Warehouse Manager

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -3
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and purposes of Key Performance Indicators (KPI).
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Level 2 Behaviors
(Light Experience)
Gathers internal and external benchmarks for KPI development.
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Level 3 Behaviors
(Moderate Experience)
Defines KPIs in terms of Specific, Measurable, Achievable, Realistic, and Timely (SMART) goal criteria.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs on KPI practices to employees and managers.
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Level 5 Behaviors
(Mastery)
Establishes organizational Key Performance Indicators (KPI) frameworks and management processes.
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2 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Explains common symptoms of inefficient processes that call for business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects feedback directly from staff involved in the new process mapping.
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Level 3 Behaviors
(Moderate Experience)
Manages process improvements to ensure that the entire system works efficiently.
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Level 4 Behaviors
(Extensive Experience)
Expedites processes by switching from sequential tasks to simultaneous tasks.
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Level 5 Behaviors
(Mastery)
Leads the reorganization of the workforce based on the agreed and desired outcomes.
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3 Warehouse Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Manager
Proficiency Level - 4
5 Competency for - Warehouse Manager
Proficiency Level - 5

Summary of Warehouse Manager skills and competencies

There are 0 hard skills for Warehouse Manager.
11 general skills for Warehouse Manager, Safety Management, Enterprise Resource Planning (ERP), Inventory Control, etc.
11 soft skills for Warehouse Manager, Key Performance Indicators (KPI), Business Process Improvement, Budgeting, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Warehouse Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Business Process Improvement, and be skilled in Budgeting.

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